At On Wheels Laundry, we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website www.onwheelslaundry.ae or use our laundry services. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

Personal Information

• When you use our services or communicate with us, we may collect personal information such as your name, address, email address, phone number, and payment details.
• This information is collected to provide and improve our laundry services, respond to inquiries, process payments, and communicate with you effectively.

Usage Data and Cookies

• We may also collect information about how our website is accessed and used (“Usage Data”) through the use of cookies and similar tracking technologies.
• This data may include your computer’s Internet Protocol (IP) address, browser type, browser version, pages visited, time and date of your visit, and other diagnostic data.

How We Use Your Information

We use the collected data for various purposes, including:

• Providing and maintaining our laundry services.
• Notifying you about changes to our services.
• Managing your account and processing payments.
• Analyzing and improving our website and services.
• Communicating with you for customer support and service-related issues.
• Complying with legal obligations.

Information Sharing and Disclosure

• On Wheels Laundry does not sell, trade, or rent your personal information to third parties for marketing purposes.
• We may share your information with service providers or third-party companies to facilitate our services or perform service-related functions on our behalf. These parties are obligated not to disclose or use your information for any other purpose.
• We may also disclose your personal information when required by law or to comply with legal obligations.

Data Security

• We prioritize the security of your personal information and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction.
• However, please be aware that no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your Choices and Rights

• You have the right to access, update, or delete your personal information. If you wish to do so, please contact us using the contact information provided below.
• You may choose not to receive our marketing communications by directly requesting us to opt-out or by following the instructions provided within the communication.

Changes to This Privacy Policy

• On Wheels Laundry reserves the right to update or change this Privacy Policy at any time. Any revisions will be posted on this page with a revised date.
• We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications indicate your acknowledgment and consent to abide by the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@onwheelslaundry.ae

Your privacy is important to us, and we are committed to protecting the information you entrust to us.