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Frequently Asked Questions (FAQs)?
Discover the On Wheels Laundry FAQs for laundry solutions. Get answers to common queries about our services and how we cater to your on-the-go laundry needs. For more help or questions, reach out to our support team.
Q.1
What services does On Wheels Laundry offer?
On Wheels Laundry provides comprehensive laundry and dry cleaning services, including clothing items like wedding gowns, shoes, purses, and home textiles such as duvets, sofas, carpets, and curtains.
Q.2
Where is On Wheels Laundry located?
Located in Dubai Marina, Shop 05, Marina Wharf Building 1, we serve customers citywide with convenient access for efficient service.
Q.3
What is the standard delivery time for services?
We typically deliver within 3-4 days for most items as part of our standard service.
Q.4
Do you offer expedited or express services?
Certainly! We offer an express service completing cleaning and restoration within 24 hours for customers seeking faster turnaround times.
Q.5
How can I schedule a pickup for my items?
Scheduling a pickup is effortless! Contact us via phone, WhatsApp, or use our website's booking system for a hassle-free arrangement of a convenient pickup time.
Q.6
What precautions do you take to ensure the safety of my items during the cleaning process?
At On Wheels Laundry, we prioritize item safety and care. Our skilled experts use industry-standard techniques and top-quality products to deliver optimal results, maintaining your belongings' integrity.
Q.7
Are the cleaning products you use eco-friendly?
Absolutely, we're committed to utilizing eco-friendly, safe cleaning products to reduce our environmental footprint while ensuring exceptional cleaning outcomes.
Q.8
How do you handle damaged or stained items?
Our proficient team comprises specialists experienced in restoring damaged or stained items. We assess each item's condition and apply suitable techniques to restore them to their optimal state.
Q.9
What payment methods do you accept?
For your convenience, we accept multiple payment methods: cash, credit/debit cards, and online options, ensuring a hassle-free payment experience tailored to our customers' preferences.
We Operate Daily from 11AM to 11PM.